With over 15 years’ experience working in the Financial Services and Legal sector in both Australia and the UK as well as over 7 years in the Retail & Customer Services sector and running my own successful kids toy blog for the last 4 years, I am a hardworking, dynamic, highly organised and passionate individual.
I have worked in customer service roles, client facing, project, PA and administrative roles across both a team environment and on an independent basis.
Specialising in blog writing, email marketing, copywriting, business processes, as well as website and business based administrative duties.
How can I help you?
Blog support:
- Copywriting for blog posts
- Publish posts on your blog
- Filter and reply to comments on your blog
- Manage guest blog posts, review, edit and schedule
- Maintenance of website/ blog/shop – WordPress, Shopify or Squarespace
Email Marketing support:
- Content planning for email marketing
- Creating copy and scheduling emails using services like Mailchimp
- Creating images for email marketing campaign
Executive Assistant support:
- Email management/filtering/answering
- Booking appointments with clients
- Following up with clients/customers (sending thank you and other reminder emails or provided personalised templates to suit your business)
- Database building (eg. updating email or contact lists on your CRM)
- Cold calling
- Research on certain topics for blogposts, newsletters or other documents required
- Hotel and Flight Bookings for Business trips and organising trip itineraries
- Event and Workshop organisation
- Preparing slideshows and presentations (PowerPoint)
- Be your PA and your point of contact whilst you go on holidays
Technical support:
- Review your current business practices and streamline and automate them to create more efficiency
- Database entry and maintenance
- Maintenance of website/ blog/shop – WordPress, Shopify or Squarespace
- Research and implement best plugins for your site
- Formatting documents
Social Media Management: * UNFORTUNATELY MY BOOKS ARE FULL IN THIS AREA OF SUPPORT*
- Set-up Social Media accounts (Facebook, Twitter, LinkedIn, YouTube)
- Answer customer enquiries via social media platforms
- Use a scheduling platform to schedule and post content
- Monitor and replying to social media activity to increase engagement
- Manage and update Social Media accounts through daily post scheduling
- Participate in discussion forums or message boards (more promotion!)
As you can see, I am a wealth of organisation and information with an absolute passion to help small business thrive!
If you want to know more click below.
Enquire Now