Services

With over 15 years’ experience working in the Financial Services and Legal sector in both Australia and the UK as well as over 7 years in the Retail & Customer Services sector and running my own successful kids toy blog for the last 4 years, I am a hardworking, dynamic, highly organised and passionate individual.

I have worked in customer service roles, client facing, project, PA and administrative roles across both a team environment and on an independent basis.

Specialising in blog writing, email marketing, copywriting, business processes, as well as website and business based administrative duties.

How can I help you?

Blog support:

  • Copywriting for blog posts
  • Publish posts on your blog
  • Filter and reply to comments on your blog
  • Manage guest blog posts, review, edit and schedule
  • Maintenance of website/ blog/shop – WordPress, Shopify or Squarespace

Email Marketing support: 

  • Content planning for email marketing
  • Creating copy and scheduling emails using services like Mailchimp
  • Creating images for email marketing campaign

Executive Assistant support: 

  • Email management/filtering/answering
  • Booking appointments with clients
  • Following up with clients/customers (sending thank you and other reminder emails or provided personalised templates to suit your business)
  • Database building (eg. updating email or contact lists on your CRM)
  • Cold calling
  • Research on certain topics for blogposts, newsletters or other documents required
  • Hotel and Flight Bookings for Business trips and organising trip itineraries
  • Event and Workshop organisation
  • Preparing slideshows and presentations (PowerPoint)
  • Be your PA and your point of contact whilst you go on holidays

Technical support:

  • Review your current business practices and streamline and automate them to create more efficiency
  • Database entry and maintenance
  • Maintenance of website/ blog/shop – WordPress, Shopify or Squarespace
  • Research and implement best plugins for your site
  • Formatting documents

Social Media Management:  * UNFORTUNATELY MY BOOKS ARE FULL IN THIS AREA OF SUPPORT*

  • Set-up Social Media accounts (Facebook, Twitter, LinkedIn, YouTube)
  • Answer customer enquiries via social media platforms
  • Use a scheduling platform to schedule and post content
  • Monitor and replying to social media activity to increase engagement
  • Manage and update Social Media accounts through daily post scheduling
  • Participate in discussion forums or message boards (more promotion!)

As you can see, I am a wealth of organisation and information with an absolute passion to help small business thrive!

If you want to know more click below.

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